See LemonadeLXP at Booth 406 at Future Branches Austin 2026.
LemonadeLXP is exhibiting at Booth 406 at Future Branches Austin 2026 at the Hilton Austin, with a presentation on Tuesday, December 1 at 3:10pm.
Future Branches is where retail banking leaders from banks and credit unions work out what the branch network should look like next. Whatever shape you land on, it runs on the people standing in it. That's the part we're there to talk about.
Why Meet With LemonadeLXP
Turn transactions into relationships
BankerCoach AI helps transform frontline staff from order takers into confident, advisory-focused professionals, simulating realistic customer & member conversations with instant feedback and performance scoring. It's coaching at a scale branch managers can't deliver on their own.
Get new hires branch-ready faster
Speed-to-competency for frontline staff is one of the most pressing challenges financial institutions face, and branch turnover makes it constant. Microlearning breaks training into bite-sized chunks delivered within the flow of work — no classroom downtime.
Consistency across the network
A branch experience is only as consistent as the training behind it. Certifications and a skills engine give you a way to schedule, track, and verify capability across every location.
Digital adoption at the branch level
Universal banker models and in-branch technology only work when staff are genuinely fluent with the tools. Technology walkthroughs drive real adoption rather than surface-level awareness.
Customer & Member education, delivered in-branch
Academy is a customer education and support portal that helps institutions drive digital adoption and improve financial literacy — useful when your branch teams are the ones walking customers through a new app.
Catch Our Session!
Ready on Day One: PlainsCapital's Digital Banking Conversion Playbook
The last time PlainsCapital changed digital banking platforms, employees and customers learned the new system at the same time. Ten years later, the bank took a very different approach.
Ahead of its Alkami conversion, PlainsCapital prepared 277 employees in just 15 days so its frontline could confidently support customers from day one. Jennifer Williams shares how PlainsCapital approached frontline readiness differently and what other banks can learn before their next major technology change.
Date & Time: Tuesday, December 1, 2026 | 3:10 p.m.
Speakers: A.J. Pratt (CSO, LemonadeLXP), Jennifer Williams (VP, Manager, Banking Services Training, PlainsCapital Bank)
Meet the LemonadeLXP Team
John Findlay, CEO
A.J. Pratt, CSO
Vanessa Bloomfield, Business Solutions Executive
The team will be at Booth 406 across all three days. With John and A.J. both there, it's a good opportunity for the strategic conversation as well as the product one. Want to connect beforehand? Book a meeting in advance!

