Meet LemonadeLXP at Contact & Connect 2026 in Grand Rapids.
LemonadeLXP is exhibiting at MCUL's Contact & Connect: Leadership Conference at the JW Marriott in Grand Rapids.
Contact & Connect is built for branch managers, contact center teams, and emerging leaders — the people closest to daily member interactions. Getting those teams confident and capable is exactly what LemonadeLXP is for.
Why Meet With LemonadeLXP
Get new hires serving members faster
Speed-to-competency for frontline staff is one of the most pressing challenges credit unions face, especially with high frontline turnover. Our microlearning approach breaks training into bite-sized chunks delivered within the flow of work — no classroom downtime, no month-long ramp-up.
Support contact center teams in the moment
Contact center agents need the right answer while the member is on the line. InsightAI converts your internal policies and documents into up-to-date reference materials automatically and gives staff instant, accurate answers in the flow of work.
Coaching that scales past your managers' calendars
Every branch and contact center leader wants to coach more than they have hours for. BankerCoach AI simulates realistic member conversations with instant feedback and performance scoring — one-to-many coaching that helps staff become confident, advisory-focused professionals.
Digital adoption that actually sticks
New tools only pay off when staff are genuinely fluent with them. Technology walkthroughs built into the platform drive real adoption, not surface-level awareness.
Training your teams actually engage with
A game-based approach drives participation and continued engagement, with multiple content formats that make learning something staff come back to rather than something they endure.
Meet the LemonadeLXP Team
Fausto Carvajal, Business Solutions Executive
Fausto will be at our table for the full event. Whether you're evaluating learning platforms, wrestling with onboarding, or just curious what LemonadeLXP does — stop by and bring the messy version of your problem. Those are the best conversations. Want to connect beforehand? Book a meeting in advance!